Deejay Denzel Posted March 31, 2009 Share Posted March 31, 2009 These on line shops selling stuff in their thousands can afford to put very little profit on their goods as a days trade could be 200 LCD tv's and £20 on the trade price is good enough to make a living. Local businesses are low order and would probably only sell say 10 items a day so they need to alter the mark-up considerably. £1 million turn-over was mentioned, doesn't say profit though.. a lot of shops through a year would probably sell close to that and only make enough money to pay the bills with less than £10K profit. It doesn't help when someone buys a kettle and returns it with 11 months and 25 days usage then it mysteriously breaks.. bringing it back for a replacement. complete and utter twats they are! Link to comment Share on other sites More sharing options...
slinkydevil Posted March 31, 2009 Share Posted March 31, 2009 It doesn't help when someone buys a kettle and returns it with 11 months and 25 days usage then it mysteriously breaks.. bringing it back for a replacement. complete and utter twats they are! What? That's a guarantee isn't it? Link to comment Share on other sites More sharing options...
Deejay Denzel Posted March 31, 2009 Share Posted March 31, 2009 there's fuck all wrong with them, they are basically trading their kettles in for a newer version at the time and expense of the retailer.. half the time it isn't worth sending some these items back. Happens with loads of appliances, a lot of time and hassle wasted. Link to comment Share on other sites More sharing options...
rednik Posted March 31, 2009 Share Posted March 31, 2009 These on line shops selling stuff in their thousands can afford to put very little profit on their goods as a days trade could be 200 LCD tv's and £20 on the trade price is good enough to make a living.Local businesses are low order and would probably only sell say 10 items a day so they need to alter the mark-up considerably. £1 million turn-over was mentioned, doesn't say profit though.. a lot of shops through a year would probably sell close to that and only make enough money to pay the bills with less than £10K profit. It doesn't help when someone buys a kettle and returns it with 11 months and 25 days usage then it mysteriously breaks.. bringing it back for a replacement. complete and utter twats they are! Add in the fact that local retailers are in a lot of cases buying their items in such small numbers that the trade price they pay is often more than the same goods can be had for from pixmania or somewhere similar. If they then buy 5 of something in, and don't sell them all quickly they are stuffed as the on line price continues to drop further below the price they bought the goods in at. No one wants to pay more than they have to, but anyone who thinks a local retailer (who buys in small quantity, has high overheads and relatively low turnover) just adds extra markup to make more profit than a huge warehouse through a website, is really failing to grasp the basic principles of pricing goods. To be fair, most people probably don't care. You pay your money and you make your choice. Unfortunatly, as others have stated above it will be a loss to all of us when the only local stores left are the ones offering very specialist products and services. Of course, the way the local retailers can help people justify the extra cost to buy local is to really go the extra mile to add value to the purchase where they can, and offer an exceptional level of service from start to finish. Link to comment Share on other sites More sharing options...
slinkydevil Posted March 31, 2009 Share Posted March 31, 2009 there's fuck all wrong with them, they are basically trading their kettles in for a newer version at the time and expense of the retailer.. half the time it isn't worth sending some these items back.Happens with loads of appliances, a lot of time and hassle wasted. Why are you crying? What if your TV broke in 6 or 9 months, do you not take it back under warranty because your hassling the shop-keeper? A guarantee or warranty is there for a reason isn't it? If it's broke within 12 months it's broke. Sure people take advantage but they do in lots of businesses, insurance, restaurants etc. If a business can't handle returns or warranty claims then perhaps it's time to give up selling kettles. Twats is a little harsh IMO. Link to comment Share on other sites More sharing options...
molly Posted March 31, 2009 Share Posted March 31, 2009 surly if there is 'fuck all wrong with the kettles' they wouldn't be replaced anyway. Link to comment Share on other sites More sharing options...
Deejay Denzel Posted March 31, 2009 Share Posted March 31, 2009 surly if there is 'fuck all wrong with the kettles' they wouldn't be replaced anyway. I have witnessed these people, and I cant believe how many people do it! The fault is "intermittent", it's not as if the shopkeeper is going to boil the kettle in the shop, if they do the customer gets irate with "are you insulting my inteligence". saves the hassle.. just bloody replace it. I've never worked in a shop but I do know quite a few people who work in shops or own them and this is happening across the board. I would send them packing, some people are just too nice. And twats is not harsh, freeloaders deserve to be called twats Link to comment Share on other sites More sharing options...
Dave Hedgehog Posted March 31, 2009 Share Posted March 31, 2009 So people return their broken kettle (under warranty) the shopkeeper can't be arsed testing it but decides the customer is trying it on anyway. Sounds about right for Isle of Man retail to me Link to comment Share on other sites More sharing options...
gadget Posted April 5, 2009 Share Posted April 5, 2009 They should have called it Nerdridges. Another relevant and intelligent response... MORON! Shame to see Aldridges go though. Often frequented the place for spare parts and computer equipment. All the best for the future Paul. Link to comment Share on other sites More sharing options...
keyboarder Posted April 5, 2009 Share Posted April 5, 2009 They should have called it Fuckwitridges. Link to comment Share on other sites More sharing options...
Dunroamin Posted April 5, 2009 Share Posted April 5, 2009 What a divergence of opinion.....most saying thank you for being there, the advice you gave and the time spent helping the customer for little profit, else why close? The others from the usual "anti-capitalist want it cheap and want it now brigade" who obviously are fully conversant with all things technical and do not need advice but who continue to take whatever they can get but not risk anything to help others! Sadly, we are not all that techically proficient and need assistance and the internet really is no substitue for that personal touch. Thanks Paul, I was a small time customer who did not mind paying a little extra for the assistance and help that was always available. My sympathies that the "anti-capitalist want it cheap brigade" are going to win....for now. What happens when there is only Tesco's to go to....will they still stay cheap.....don't think so! Link to comment Share on other sites More sharing options...
slinkydevil Posted April 5, 2009 Share Posted April 5, 2009 What a divergence of opinion.....most saying thank you for being there, the advice you gave and the time spent helping the customer for little profit, else why close? The others from the usual "anti-capitalist want it cheap and want it now brigade" who obviously are fully conversant with all things technical and do not need advice but who continue to take whatever they can get but not risk anything to help others! Sadly, we are not all that techically proficient and need assistance and the internet really is no substitue for that personal touch. Thanks Paul, I was a small time customer who did not mind paying a little extra for the assistance and help that was always available. My sympathies that the "anti-capitalist want it cheap brigade" are going to win....for now. What happens when there is only Tesco's to go to....will they still stay cheap.....don't think so! How is buying something off the internet or from somewhere cheaper 'anti-capitalist'? I spent plenty of money in Alderidges in my youth and it looks like a lot of others did too but times change and I'm sure the majority on this thread who applauded Paul for his service have also used the internet to buy stuff. Aldridge's did well before the online shopping boom, and then it didn't. Link to comment Share on other sites More sharing options...
keyboarder Posted April 5, 2009 Share Posted April 5, 2009 He must mean 'pro-capitalist'. Link to comment Share on other sites More sharing options...
Dave Hedgehog Posted April 5, 2009 Share Posted April 5, 2009 He must mean 'pro-capitalist'. Boosts your fuckwitridges point though Link to comment Share on other sites More sharing options...
keyboarder Posted April 5, 2009 Share Posted April 5, 2009 That was less than a point, more of a retort.........; ) Link to comment Share on other sites More sharing options...
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