WTF Posted May 10 Share Posted May 10 22 minutes ago, Two-lane said: "New Pier Head operator GPH have informed the company that a previously agreed usage of the landing stage on those days will prevent Manannan from using the berth." That raises some questions. yes, the previously agreed usage on price is now going up because we know you are fucked without us 1 Quote Link to comment Share on other sites More sharing options...
John Wright Posted May 10 Share Posted May 10 26 minutes ago, Two-lane said: "New Pier Head operator GPH have informed the company that a previously agreed usage of the landing stage on those days will prevent Manannan from using the berth." That raises some questions. 2 minutes ago, WTF said: yes, the previously agreed usage on price is now going up because we know you are fucked without us It’s pretty clear. SPCo had anticipated being off the landing stage in April. For whatever reason they aren’t. New operators, in anticipation of the SPCo not using it agreed someone else could use it. SPCo will be on a day by day or week by week extension. 1 1 Quote Link to comment Share on other sites More sharing options...
lfc84 Posted May 10 Share Posted May 10 (edited) 13 minutes ago, John Wright said: It’s pretty clear. SPCo had anticipated being off the landing stage in April. For whatever reason they aren’t. New operators, in anticipation of the SPCo not using it agreed someone else could use it. SPCo will be on a day by day or week by week extension. looks that way https://www.globalportsholding.com/whats-new/global-ports-holding-welcomes-liverpool-cruise-port-at-seatrade-cruise-global/ https://www.bbc.co.uk/news/uk-england-merseyside-68721476 Edited May 10 by lfc84 Quote Link to comment Share on other sites More sharing options...
asitis Posted May 10 Share Posted May 10 The Steam Packet has turned into a Brian Rix farce ! 1 1 Quote Link to comment Share on other sites More sharing options...
Fred the shred Posted May 10 Share Posted May 10 No planes the other morning and difficulty the other evening not one whine but any excuse to give the Steam Packet a kicking and off they go. 2 1 Quote Link to comment Share on other sites More sharing options...
Bosun Bill Posted May 10 Share Posted May 10 It’s Queen Anne’s maiden visit on the 3rd so they probably don’t want them noisy bikes and pesky little ferry upsetting the Cunarders. Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted May 10 Share Posted May 10 2 hours ago, John Wright said: It’s pretty clear. SPCo had anticipated being off the landing stage in April. For whatever reason they aren’t. New operators, in anticipation of the SPCo not using it agreed someone else could use it. SPCo will be on a day by day or week by week extension. Having to mod Manannan to allow embarkation/disembarkation may be part of it, having modded her, those mods will also have to be trialled? Quote Link to comment Share on other sites More sharing options...
Holte End Posted May 10 Share Posted May 10 3 hours ago, John Wright said: It’s pretty clear. SPCo had anticipated being off the landing stage in April. For whatever reason they aren’t. New operators, in anticipation of the SPCo not using it agreed someone else could use it. SPCo will be on a day by day or week by week extension. So which of the Jugglers should be sacked Crookall or The whole board of SPCo. 1 Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted May 10 Share Posted May 10 18 minutes ago, Holte End said: So which of the Jugglers should be sacked Crookall or The whole board of SPCo. I don't think it's the Steamie's fault. They've (primarily Ugland) been long term critics of Liverpool Terminal, citing lack of consultation etc. Now it appears they are having to modify their vessel to fit the new berth with all the out of service time and subsequent re-trials that it entails. 1 Quote Link to comment Share on other sites More sharing options...
A fool and his money..... Posted May 10 Share Posted May 10 3 hours ago, Fred the shred said: No planes the other morning and difficulty the other evening not one whine but any excuse to give the Steam Packet a kicking and off they go. They reap what they sow. 1 Quote Link to comment Share on other sites More sharing options...
Fred the shred Posted May 10 Share Posted May 10 The survey was taken when the storms were at their worst, reported in very small type after splashing the story all over the front page. It just gets me the glee some people show when misfortune hits such as a mechanical fault it is if they rejoice when there are problems sad bastards. 3 Quote Link to comment Share on other sites More sharing options...
2112 Posted May 11 Share Posted May 11 Steam Packet rebuttal machine in action responding to the Which survey, reported in the NPM - Poll undertaken in December 2023 The Steam Packet has responded to a Which? survey which suggested it was the worst-rated domestic ferry service of 2024. The UK consumer champion Which? scored the company's satisfaction levels at 56 percent, highlighting poor facilities, the number of cancellations and fare prices. A Steam Packet spokesperson says the poll of just under 2000 people was undertaken in December 2023, in the middle of the worst weather there's been for a number of years, and when the live aboard discussions were ongoing. They also point out Steam Packet journeys are classed as short international voyages between the Isle of Man and the UK/Ireland, rather than domestic services as outlined in the Which? Survey which has an effect on the regulation and operation of the Company’s services. This is the full statement from the Steam Packet to Manx Radio: "The Isle of Man Steam Packet Company is committed to providing a sustainable, reliable, and high quality service for Island residents and tourists. We take our responsibility of providing a vital lifeline ferry service for the Isle of Man very seriously. We always take on board customer feedback, with an example being with the design of the flagship Manxman, where we asked the Manx public via a major survey (c.8,500 responses) for their input on what is most important to them in a ferry service. Manxman is rightly considered the most modern ferry currently operating in the British Isles and offers increased capacity, and high level of facilities and comfort, for Island residents and visitors in the largest, and most well-equipped vessel we’ve ever had. The impact of the Manxman can also be seen in our Q1 figures which show a 21% increase in passengers travelling with the Steam Packet Company compared to 2023. Almost 70,000 passengers travelled with the Steam Packet Company in Q1 of this year, in comparison to almost 57,000 passengers that travelled over the same time period last year. The transportation of essential freight also saw a 7% increase. And with TT coming up, we are looking forward to another strong year, with more passengers booked to travel over this year’s TT period compared to last year. The uplift in passengers and freight is notable, despite more disruptions due to the increased adverse weather conditions, silting and storms we have experienced recently. We offer a variety of fares starting from just £26 for a foot passenger, as well as discounted fares on all sailings, except during TT, to accommodate all passenger price points. We would remind passengers that the best fares are available for earliest booking. Our flexible pricing model offers the best value for passengers compared to other forms of transport, as it allows passengers booking in advance or on quieter sailings to take advantage of our special discounted offers. Other Irish Sea ferry operators use a similar pricing model, and in comparison to other ferry operators and airlines, the Steam Packet offers very competitive pricing. As agreed with the Department of Infrastructure (DOI) in the Sea Services Agreement (SSA), we offer a minimum of 350,000 seats at 25% discount, and 100,000 at 50% discount annually. In 2023, over 70% of bookings were made using discounted offers. These provisions are a minimum requirement of the SSA which we are proud to regularly exceed. In accordance with the SSA, increases in standard fares are capped at a maximum of the annual Manx Consumer Prices Index. In March this year, we were pleased to reach a fair and positive agreement with the Nautilus union which represents our Officers, resolving the key issues regarding working practices that require Officers to live aboard the company’s fleet at times. Beyond complying with the safety management system, living aboard allows for more flexibility and resilience, and a reduction in the number of cancellations, providing a stronger lifeline ferry service for the Isle of Man. Our commitment to providing a high quality, reliable, and sustainable service can be shown in the Company's 2024 Business Plan, which was published in April and is available for everyone to view on our website. The Business Plan outlines the Company's goals of putting the customer first, operational excellence, reliability of service, and an environmentally sustainable service, as well as Key Performance Indicators (KPIs) around schedules and capacities, reliability, punctuality, and fares to ensure the Company is operated as effectively and efficiently as possible whilst meeting the needs of island residents and visitors, in accordance with the SSA. In addition, last year, we delivered a fleet strategy proposal to the DOI that we believe will ensure the Company’s success in delivering what our customers and shareholders expect of us." Quote Link to comment Share on other sites More sharing options...
Dirty Buggane Posted May 11 Share Posted May 11 19 hours ago, Non-Believer said: Having to mod Manannan to allow embarkation/disembarkation may be part of it, having modded her, those mods will also have to be trialled? To many mod's not enough rockers Quote Link to comment Share on other sites More sharing options...
english zloty Posted May 11 Share Posted May 11 It’s all the weather’s fault we’re (and government) shit says Steam Packet 🤣🤣 Quote Link to comment Share on other sites More sharing options...
lfc84 Posted May 12 Share Posted May 12 When will manannan be fixed,? Quote Link to comment Share on other sites More sharing options...
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