manx-person Posted July 15, 2014 Share Posted July 15, 2014 Failing that there is an EU directive that states 'A two-year guarantee applies for the sale of all consumer goods everywhere in the EU. In some countries, this may be more, and some manufacturers also choose to offer a longer warranty period.' You can try to use this rule if: The goods were purchased no longer than two years ago. The store will not provide a refund or repair because you are returning the item after their return period has ended, usually one year. You are reporting the fault within two months of discovering it. The goods show no signs of damage through your actions or misuse. You may manage to get your refund on the basis of the EU directive, however, shops are within their rights to use the Sale of Goods Act as the definitive guideline instead. Eu directives don't have automatic effect in EU countries, and don't have any effect in the Isle of Man. If it was a online purchase from a UK supplier you could try this, but for a local purchase you need to look at IOM legislation. Link to comment Share on other sites More sharing options...
yee haa yessir! Posted July 28, 2014 Share Posted July 28, 2014 Sorted! The standby on/off button on remote was stuck, something I checked myself. Been ok with no problems since Link to comment Share on other sites More sharing options...
Tempus Fugit Posted July 29, 2014 Share Posted July 29, 2014 Sorted! The standby on/off button on remote was stuck, something I checked myself. Been ok with no problems since if all else fails, read handbook Link to comment Share on other sites More sharing options...
GD4ELI Posted July 29, 2014 Share Posted July 29, 2014 Happened to me when I spilt beer in the remote . Put the remote in the dish washer, let it dry outside, ruined. Bought a new one on eBay. Link to comment Share on other sites More sharing options...
Donald Trumps Posted July 29, 2014 Share Posted July 29, 2014 "Put the remote in the dish washer" Link to comment Share on other sites More sharing options...
yee haa yessir! Posted July 30, 2014 Share Posted July 30, 2014 Sorted! The standby on/off button on remote was stuck, something I checked myself. Been ok with no problems since if all else fails, read handbook Handbook? Doubt it would point me in that direction if I did read it! :L Link to comment Share on other sites More sharing options...
AcousticallyChallenged Posted July 30, 2014 Share Posted July 30, 2014 "Put the remote in the dish washer"Works often for old keyboards, isopropanol on the contacts of remote controls often works wonders. Link to comment Share on other sites More sharing options...
yee haa yessir! Posted July 30, 2014 Share Posted July 30, 2014 "Put the remote in the dish washer" Works often for old keyboards, isopropanol on the contacts of remote controls often works wonders. That's the word I was after "contact". Link to comment Share on other sites More sharing options...
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