Max Power Posted August 25, 2017 Share Posted August 25, 2017 I can vouch for this, being involved with a business which the RBS Mafia tried to destroy in order to benefit from stealing its substantial assets. It taught me a lot about bankers and their cohorts, absolute scum of the earth! Luckily they were thwarted in our case but not without substantial cost. http://www.bbc.co.uk/news/business-41048691 Link to comment Share on other sites More sharing options...
The Well-Manicured Man Posted August 25, 2017 Share Posted August 25, 2017 And the list of banks that treat personal and business customers very well is right here: Link to comment Share on other sites More sharing options...
Shake me up Judy Posted August 26, 2017 Share Posted August 26, 2017 RBS were no better than mobsters with this outfit; moving in on struggling businesses under the guise of helping them out, but really to bankrupt them. It was like an episode of The Sopranos. More of them should have gone to jail over this. I doubt things have changed that much since and I wouldn't trust any bank, not just RBS. Link to comment Share on other sites More sharing options...
Donald Trumps Posted August 26, 2017 Share Posted August 26, 2017 IOMB just as bad in my very personal opinion Link to comment Share on other sites More sharing options...
finlo Posted August 26, 2017 Share Posted August 26, 2017 21 hours ago, Max Power said: I can vouch for this, being involved with a business which the RBS Mafia tried to destroy in order to benefit from stealing its substantial assets. It taught me a lot about bankers and their cohorts, absolute scum of the earth! Luckily they were thwarted in our case but not without substantial cost. http://www.bbc.co.uk/news/business-41048691 Yep, right up there with estate agents and insurance salesmen. Link to comment Share on other sites More sharing options...
Max Power Posted August 26, 2017 Author Share Posted August 26, 2017 7 hours ago, Donald Trumps said: IOMB just as bad in my very personal opinion They are RBS in all but name, Link to comment Share on other sites More sharing options...
Aristotle Posted August 26, 2017 Share Posted August 26, 2017 This article is about RBS (UK). RBS (UK) and RBS International (IOM) are separate legal entities. The Isle of Man Bank falls under RBS International, not RBS. Link to comment Share on other sites More sharing options...
ballaughbiker Posted August 28, 2017 Share Posted August 28, 2017 Quote RBS (UK) and RBS International (IOM) are separate legal entities. The Isle of Man Bank falls under RBS International, not RBS. Maybe however I noticed a step change in attitude and management style when RBS int or otherwise got involved. The present retail Isle of Man Bank bears little resemblance to the bank I moved to 30 ish years ago and most of the changes are imo not for the better. I've now gone elsewhere to get the banking service I used to receive locally. Link to comment Share on other sites More sharing options...
notwell Posted September 1, 2017 Share Posted September 1, 2017 Unless you are falling into their high net worth model then you are unlikely to get a particularly personal service from any retail bank these days. The model has evolved away from face to face where possible. What RBS were doing via their GRB is criminal. Link to comment Share on other sites More sharing options...
ballaughbiker Posted September 3, 2017 Share Posted September 3, 2017 Quote you are unlikely to get a particularly personal service from any retail bank these days Generally true. I think IOMB's criteria from about a year ago for continuing a true personal service is either having: £80k+ a year income £175k average balance over 3 months Mortgage of £300k+ These requirements were brought in without notice with an apparent take it or leave it approach. We decided on the latter. There are retail banks that 'only' require a balance exceeding £5k or payment of £15/month to still get great personal service. I receive a call only yesterday checking up because I got my pin number wrong. They just wanted to check it was me getting it wrong and that I still had the card in my possession. For £15 a month, having that level of supervision and a direct dial number to someone who knows you personally is well worth it. Link to comment Share on other sites More sharing options...
woolley Posted September 3, 2017 Share Posted September 3, 2017 So make the standard service non-existent and the punters will think that paying £180 a year for what they used to get for nothing is well worth it as illustrated above. I don't call that often, except when they cock up, and I have my bank manager's direct dial number and it goes straight to him - until the last time. It went to a call centre and the woman could barely speak English. Eventually she cottoned on that the only thing I would ask her to do was to put me through to the manager, which she did. When I asked him what was going on, he said the system had been "streamlined". Link to comment Share on other sites More sharing options...
ballaughbiker Posted September 3, 2017 Share Posted September 3, 2017 Quote So make the standard service non-existent and the punters will think that paying £180 a year for what they used to get for nothing is well worth it as illustrated above. Not quite. The service I get for £180 exceeds what was available for free with IOMB (for a decade) by a significant margin. However it is fair to say that I would still be with the local bank had they not chosen to withdraw the service. Link to comment Share on other sites More sharing options...
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