John Wright Posted February 18, 2022 Share Posted February 18, 2022 11 minutes ago, Banker said: Tried the website as suggested but exactly the same issues, can see but can’t add to wallet. From the app & website if I choose email PDF I just get the first 2 doses , I’ve taken a screenshot of booster & got first 2 doses in wallet. I’m hoping that the letter will be correct or data resolution centre can resolve! We can but hope. But I’ve been hoping, phoning, messaging, speaking with the resolution centre, CEO Manx Care, and the Minister, for 78 days, to no effect. Quote Link to comment Share on other sites More sharing options...
Banker Posted February 18, 2022 Share Posted February 18, 2022 15 minutes ago, John Wright said: We can but hope. But I’ve been hoping, phoning, messaging, speaking with the resolution centre, CEO Manx Care, and the Minister, for 78 days, to no effect. Can they not provide you with a letter with codes on as presumably your records shows you’ve had required doses? Can’t believe there’s not others in same position but if they’re not traveling they may not have checked app eyc Quote Link to comment Share on other sites More sharing options...
John Wright Posted February 18, 2022 Share Posted February 18, 2022 41 minutes ago, Banker said: Can they not provide you with a letter with codes on as presumably your records shows you’ve had required doses? Can’t believe there’s not others in same position but if they’re not traveling they may not have checked app eyc I’ve got a letter. Had it December. It’s from Manx Care, with a covering letter from DHSC stating that Manx Care is the statutory public health provider for the Island. No QR or 2D bar code, however. I’ve asked Renfe and SNCF, various hotels, Theatre du Capitole ( Toulouse ), Palais Garnier and Opera Bastille, plus eurotunnel, Ryanair, Brittany Ferries and easyJet whether it’s acceptable for travel, Check-In, entrance, etc. all say no. Places operating green pass to enter have a QR scanner. It’s red or green. They aren’t interested in reading letters from Manx Care. It’s a yes or no. I may be able to argue in Barcelona or Madrid or Paris ( to the chagrin of those behind in the queue ), but I can’t do that in Bulgarian - was due to go spend a weekend before end March as Paul is away skiing to end season. Believe me, I’ve explored all the options. I’ve travelled quite widely since early September, nearly 12 weeks in Spain, France, Bulgaria. I’ve seen people refused. People allowed on planes by Check-In staff being refused entry due to health checks at arrival. They know the letter won’t work. 1 Quote Link to comment Share on other sites More sharing options...
Out of the blue Posted February 18, 2022 Share Posted February 18, 2022 6 hours ago, Banker said: Tried the website as suggested but exactly the same issues, can see but can’t add to wallet. From the app & website if I choose email PDF I just get the first 2 doses , I’ve taken a screenshot of booster & got first 2 doses in wallet. I’m hoping that the letter will be correct or data resolution centre can resolve! I am sadly not planning any foreign travel in the next few weeks, but tried downloading the QR codes and the booster currently does not get added to the wallet, even though it did a few weeks ago. Prior to that my booster has sometimes shown in the app, sometimes not, so it not only you having issues, the App is very flaky. Good luck. 1 Quote Link to comment Share on other sites More sharing options...
Banker Posted February 18, 2022 Share Posted February 18, 2022 54 minutes ago, Out of the blue said: I am sadly not planning any foreign travel in the next few weeks, but tried downloading the QR codes and the booster currently does not get added to the wallet, even though it did a few weeks ago. Prior to that my booster has sometimes shown in the app, sometimes not, so it not only you having issues, the App is very flaky. Good luck. I managed to do a screenshot of booster as suggested by John & printed off as back up, next steps are SPTH ie Spanish locator form which looks a nightmare! Quote Link to comment Share on other sites More sharing options...
Itsmeee Posted February 18, 2022 Share Posted February 18, 2022 I travelled last week and tried several times to add my app data to the wallet. It refused about 5 times and then randomly worked the last time, for no apparent reason. Quote Link to comment Share on other sites More sharing options...
Happier diner Posted February 18, 2022 Share Posted February 18, 2022 58 minutes ago, Banker said: I managed to do a screenshot of booster as suggested by John & printed off as back up, next steps are SPTH ie Spanish locator form which looks a nightmare! I m just praying this will all be over by the time we go to Spain Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted February 18, 2022 Share Posted February 18, 2022 This week I approached my GP for an updated letter to include the booster I had in January, only to be told that the booster was not yet recorded on my records. Fortunately I had my card issued at the time of the jab as proof. Quote Link to comment Share on other sites More sharing options...
John Wright Posted February 18, 2022 Share Posted February 18, 2022 1 hour ago, Banker said: I managed to do a screenshot of booster as suggested by John & printed off as back up, next steps are SPTH ie Spanish locator form which looks a nightmare! Spth is much easier than the plf to get back into England Quote Link to comment Share on other sites More sharing options...
John Wright Posted February 18, 2022 Share Posted February 18, 2022 21 minutes ago, Non-Believer said: This week I approached my GP for an updated letter to include the booster I had in January, only to be told that the booster was not yet recorded on my records. Fortunately I had my card issued at the time of the jab as proof. Two completely different, unrelated issues. The data goes by a different route to upload the vax doses information in the immunisations section of either NHS App or Patient Access than the route to upload to the Digital Vax Passport section. My third dose has shown in the medical record immunisation section since two days after each dose. But it’s not proof for EU ( or other ) digital travel pass or green pass for venue entry Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted February 18, 2022 Share Posted February 18, 2022 13 minutes ago, John Wright said: Two completely different, unrelated issues. The data goes by a different route to upload the vax doses information in the immunisations section of either NHS App or Patient Access than the route to upload to the Digital Vax Passport section. My third dose has shown in the medical record immunisation section since two days after each dose. But it’s not proof for EU ( or other ) digital travel pass or green pass for venue entry I was just surprised that it hadn't been added to my records, John. I'd had the booster in the first week in January, it's now the third week in February. Hopefully now having flagged it up it can be added, I'm still waiting now for my updated letter, for whatever use it may be? Quote Link to comment Share on other sites More sharing options...
Nellie Posted February 18, 2022 Share Posted February 18, 2022 3 minutes ago, Non-Believer said: I was just surprised that it hadn't been added to my records, John. I'd had the booster in the first week in January, it's now the third week in February. Hopefully now having flagged it up it can be added, I'm still waiting now for my updated letter, for whatever use it may be? I had a similar issue after by booster in early December. I e-mailed the CoVid helpdesk (the one that John has mentioned) and they had it sorted with the NHS within 48 hours, which I felt was pretty good. Quote Link to comment Share on other sites More sharing options...
John Wright Posted February 18, 2022 Share Posted February 18, 2022 23 minutes ago, Non-Believer said: I was just surprised that it hadn't been added to my records, John. I'd had the booster in the first week in January, it's now the third week in February. Hopefully now having flagged it up it can be added, I'm still waiting now for my updated letter, for whatever use it may be? What letter is this? Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted February 18, 2022 Share Posted February 18, 2022 4 minutes ago, John Wright said: What letter is this? My "proof" of vaccinations/booster requested from my GP? Quote Link to comment Share on other sites More sharing options...
Banker Posted February 18, 2022 Share Posted February 18, 2022 43 minutes ago, Non-Believer said: My "proof" of vaccinations/booster requested from my GP? Don’t think GPS get involved, you have to request via the helpline number or online Quote Link to comment Share on other sites More sharing options...
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