ellanvannin2010 Posted June 21, 2023 Share Posted June 21, 2023 I have had two short trips to Europe from Island fail due to cancellations recently. First was booked with BA and the weather at LCY stopped the onward flight, flight back to IOM sorted quickly and full refund within 48 hours and expenses paid. Second was with Easyjet, used the Worldwide by easyjet option, never left IOM as LGW was cancelled but DOHOP ( who operate the connection bit) got all the flights on the booking refunded the next day. 1 Quote Link to comment Share on other sites More sharing options...
Banker Posted June 21, 2023 Share Posted June 21, 2023 3 hours ago, ellanvannin2010 said: I have had two short trips to Europe from Island fail due to cancellations recently. First was booked with BA and the weather at LCY stopped the onward flight, flight back to IOM sorted quickly and full refund within 48 hours and expenses paid. Second was with Easyjet, used the Worldwide by easyjet option, never left IOM as LGW was cancelled but DOHOP ( who operate the connection bit) got all the flights on the booking refunded the next day. I’ve started using DOHOP when booking to Europe with easyJet, small extra cost to cover missed connections etc, haven’t had to claim yet!, 1 Quote Link to comment Share on other sites More sharing options...
wrighty Posted June 21, 2023 Share Posted June 21, 2023 What are my chances of getting money back for this... Daughter has been on holiday in Tenerife. Flew back to Gatwick last night with Easyjet. Yesterday morning she got a message from them saying the flight was delayed, and would land at 7:46 meaning she'd miss the flight back to IOM this morning. I'd booked her flights to the island so stumped up the cash to change the flight to this evening. She then got another message, many hours later, saying her flight was still delayed but not by much. She landed at Gatwick 6:00 this morning, plenty of time to have got on the IOM flight as originally planned. Instead she spent the day in an airport hotel and is now on her way back home. Will I get my £152 back for the flight change which turned out to be both unnecessary and resulting in extra expense? Answers from our forum experts please! Quote Link to comment Share on other sites More sharing options...
ellanvannin2010 Posted June 21, 2023 Share Posted June 21, 2023 30 minutes ago, wrighty said: What are my chances of getting money back for this... Daughter has been on holiday in Tenerife. Flew back to Gatwick last night with Easyjet. Yesterday morning she got a message from them saying the flight was delayed, and would land at 7:46 meaning she'd miss the flight back to IOM this morning. I'd booked her flights to the island so stumped up the cash to change the flight to this evening. She then got another message, many hours later, saying her flight was still delayed but not by much. She landed at Gatwick 6:00 this morning, plenty of time to have got on the IOM flight as originally planned. Instead she spent the day in an airport hotel and is now on her way back home. Will I get my £152 back for the flight change which turned out to be both unnecessary and resulting in extra expense? Answers from our forum experts please! Nil I would say. If you have timed screenshots of all the changes you could try but I imagine they will just say you voluntarily changed the flight. Nothing lost to try though Quote Link to comment Share on other sites More sharing options...
swoopy2110 Posted June 21, 2023 Share Posted June 21, 2023 Low. As they always say you have to check in on time incase the delay comes forward etc. Seems that's what's happened in this case. Quote Link to comment Share on other sites More sharing options...
Utah 01 Posted June 21, 2023 Share Posted June 21, 2023 2 hours ago, wrighty said: What are my chances of getting money back for this... Regrettably, I would suggest the square root of zero unless you're prepared to go to court to argue that your decisions were made on inaccurate information provided by easyjet - but they will claim they were acting on the best information available to them at the time. Quote Link to comment Share on other sites More sharing options...
newaccount Posted June 21, 2023 Share Posted June 21, 2023 (edited) Iom post website: Airmail Disruption 21.06.2023 Our aircraft provider has notified us that due to an issue with the aircraft they will be unable to dispatch mail this evening. Mail will be collected as normal and dispatched as soon as possible. The time guarantees on Special Delivery and Parcelforce24 have been suspended. Local to local mail is unaffected. We will update if any further disruption is anticipated. Edited June 21, 2023 by newaccount Quote Link to comment Share on other sites More sharing options...
newaccount Posted June 21, 2023 Share Posted June 21, 2023 Tomorrow morning a Wet Atlantic B737 is scheduled to bring the mail from EMA. The ATR 72 didn't leave IOM this evening. Quote Link to comment Share on other sites More sharing options...
wrighty Posted June 21, 2023 Share Posted June 21, 2023 38 minutes ago, Utah 01 said: Regrettably, I would suggest the square root of zero unless you're prepared to go to court to argue that your decisions were made on inaccurate information provided by easyjet - but they will claim they were acting on the best information available to them at the time. Well I've sent them a polite request for a refund, or vouchers, and have included screenshots of their messages. I'll report back. 2 Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted June 22, 2023 Share Posted June 22, 2023 7 hours ago, newaccount said: Iom post website: Airmail Disruption 21.06.2023 Our aircraft provider has notified us that due to an issue with the aircraft they will be unable to dispatch mail this evening. Mail will be collected as normal and dispatched as soon as possible. The time guarantees on Special Delivery and Parcelforce24 have been suspended. Local to local mail is unaffected. We will update if any further disruption is anticipated. RM's "aircraft provider" didn't have a serviceable plane to use at all on the IoM service at one stage last week either. Quote Link to comment Share on other sites More sharing options...
Banker Posted June 22, 2023 Share Posted June 22, 2023 2 minutes ago, Non-Believer said: RM's "aircraft provider" didn't have a serviceable plane to use at all on the IoM service at one stage last week either. Probably another reason RM are looking to cancel the mail plane, so unreliable as well as expensive Quote Link to comment Share on other sites More sharing options...
Andy Onchan Posted June 22, 2023 Share Posted June 22, 2023 https://www.independent.co.uk/travel/news-and-advice/easyjet-cancelled-flights-gatwick-edinburgh-berlin-b2360133.html Quote Link to comment Share on other sites More sharing options...
Nom de plume Posted June 22, 2023 Share Posted June 22, 2023 (edited) EasyJet are cunts in regards compensation claims, end of story. Flight LPL - IOM 20 March cancelled weather Left in LPL departures with nobody to liaise with Overnight hotel, meals & transport all out of own pocket plus 2hrs retrieving bags & organising same Rebooked LPL - IOM 21 March Claim for expenses rejected Anyone know IOM traveller rights in this regard? Presume it’s just the joy of living on such a beautiful Island - add a couple of hundred ££ to a weekend break getting back ….. Edited June 22, 2023 by Nom de plume 1 Quote Link to comment Share on other sites More sharing options...
Capt_Mainwaring Posted June 22, 2023 Share Posted June 22, 2023 8 minutes ago, Nom de plume said: Anyone know IOM traveller rights in this regard? In my experience, just doggedly keep emailing them. Also if you happen to know anyone else on the flight, check with them. Similar happened to me and I found that others had been paid. As soon as I presented that little gem they soon changed their tune. Sometimes I think it's down to who you're dealing with. This is in relation to the reasonable expenses - not the EU261 which you won't get for a weather delay. 1 Quote Link to comment Share on other sites More sharing options...
StCatherine Posted June 22, 2023 Share Posted June 22, 2023 1 hour ago, Nom de plume said: EasyJet are cunts in regards compensation claims, end of story. Flight LPL - IOM 20 March cancelled weather Left in LPL departures with nobody to liaise with Overnight hotel, meals & transport all out of own pocket plus 2hrs retrieving bags & organising same Rebooked LPL - IOM 21 March Claim for expenses rejected Anyone know IOM traveller rights in this regard? Presume it’s just the joy of living on such a beautiful Island - add a couple of hundred ££ to a weekend break getting back ….. Did you submit the same through the expenses page rather than compensation. They are two distinct processes. Apologies if you did. https://www.easyjet.com/en/claim/welfare Quote Link to comment Share on other sites More sharing options...
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