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47 minutes ago, swoopy2110 said:

Someone I know had a cardiology consultation recently, was told the wait to get the letter typed up was 3 months.

Never mind though, Hooper says things are much better now.

well it used to be 6 months so he is technically correct

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1 hour ago, forestboy said:

Just received two identical letters from cardiologist at Nobles. 
Dictated 7 February and typed 1 March!!
Had consultation on 1 March. Follow up in four months.

Totally inefficient  

 

 

But it's more important to stop the Bishop from voting in Tynwald. So for goodness sake get your priorities right! 🤣

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I think most people are capable of doing more than one task, especially with all the civil servants available.    The Bishop affair should have been sorted in June when Joney F. proposed it but wasn’t.   It may not matter to some but the church’s constant interference in politics aggravates a lot of people and when you see the influence the Archbishop of Canterbury and his henchmen in the Lords have on various matters you can understand why.    There is no place in politics for religion.

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3 hours ago, forestboy said:

Just received two identical letters from cardiologist at Nobles. 
Dictated 7 February and typed 1 March!!
Had consultation on 1 March. Follow up in four months.

Totally inefficient  

 

 

This is why we need fewer public servants.

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4 hours ago, forestboy said:

Just received two identical letters from cardiologist at Nobles. 
Dictated 7 February and typed 1 March!!
Had consultation on 1 March. Follow up in four months.

Totally inefficient  

 

 

Appointment letters should, in the main, be something that is automatically produced by the appointments system.  There  may have to be some tailoring in some cases, but could that not be done by the doctor, perhaps from a drop down list of some usual paragraphs for that particular specialism?  That would leave very few appointment letters that require full dictation and typing, you would have thought. 

Edited by Gladys
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2 hours ago, Gladys said:

Appointment letters should, in the main, be something that is automatically produced by the appointments system.  There  may have to be some tailoring in some cases, but could that not be done by the doctor, perhaps from a drop down list of some usual paragraphs for that particular specialism?  That would leave very few appointment letters that require full dictation and typing, you would have thought. 

Speech to text whilst dictating would save a lot of time, wouldn't it?

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They are certainly getting to grips with waiting lists, I have been referred with two issues to the hospital , in both cases after a wait of some weeks, I received letters for both matters saying I had been removed from the waiting lists as a clinical decision was made that I didn't need to be seen.

I add I have no problem with this, neither issue is going to kill me ( I hope LOL), however the inefficiency of a Dr and another professional referring me to the hospital, and then the hospital sending letters saying they don't wish to see me but I am to go back to the people who referred  me cannot be efficient.

 

 

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27 minutes ago, Andy Onchan said:

Speech to text whilst dictating would save a lot of time, wouldn't it?

Yes, but it would still have to be checked.  We all know how dodgy text to speech can be! 

Lawyers use drafting packages for many  legal docs.  They cover most routine situations, but of course need the final sign off by the professional and old fashioned drafting will be required for non-routine situations.   

Why the same kind of system cannot be used for appointments  is beyond me.  Of course, it would have to be tested and verified by the professionals, but really, dictating an appointment letter in this day and age? 

ETA there probably is an off the shelf simple package solution. 

 

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9 minutes ago, asitis said:

They are certainly getting to grips with waiting lists, I have been referred with two issues to the hospital , in both cases after a wait of some weeks, I received letters for both matters saying I had been removed from the waiting lists as a clinical decision was made that I didn't need to be seen.

I add I have no problem with this, neither issue is going to kill me ( I hope LOL), however the inefficiency of a Dr and another professional referring me to the hospital, and then the hospital sending letters saying they don't wish to see me but I am to go back to the people who referred  me cannot be efficient.

 

 

I take umbrage at the use of term "a clinical decision was made that I didn't need to be seen"...Really? Or just sneaky tactics to 'improve' waiting lists. You need to discuss your medical issue(s) with your GP as they must have good reason for you to be referred to the hospital, hope it is nothing  serious.

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1 hour ago, Gladys said:

Yes, but it would still have to be checked.  We all know how dodgy text to speech can be! 

Lawyers use drafting packages for many  legal docs.  They cover most routine situations, but of course need the final sign off by the professional and old fashioned drafting will be required for non-routine situations.   

Why the same kind of system cannot be used for appointments  is beyond me.  Of course, it would have to be tested and verified by the professionals, but really, dictating an appointment letter in this day and age? 

ETA there probably is an off the shelf simple package solution. 

 

Yeth, but it would thtill have to be thecked. We all know how dodgy text to thpeeth can be! 

lawyerth uthe drafting packageth for many  legal docth. They cover motht routine thituathionth, but of courthe need the final thign off by the profeththional and old fathhioned drafting will be required for non-routine thituathionth. 
 
why the thame kind of thythtem cannot be uthed for appointmentth  ith beyond me. Of courthe, it would have to be tethted and verified by the profeththionalth, but really, dictating an appointment letter in thith day and age?

 

 

...can you believe there's even a lisp translator online? Which means in reality, AI can sort even the worst speech to text.

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13 minutes ago, Albert Tatlock said:

Yeth, but it would thtill have to be thecked. We all know how dodgy text to thpeeth can be! 

lawyerth uthe drafting packageth for many  legal docth. They cover motht routine thituathionth, but of courthe need the final thign off by the profeththional and old fathhioned drafting will be required for non-routine thituathionth. 
 
why the thame kind of thythtem cannot be uthed for appointmentth  ith beyond me. Of courthe, it would have to be tethted and verified by the profeththionalth, but really, dictating an appointment letter in thith day and age?

 

 

...can you believe there's even a lisp translator online? Which means in reality, AI can sort even the worst speech to text.

AI can, I am sure, but with things like medical correspondence, a final check by a professional is surely the right thing to do?  

 

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8 minutes ago, Gladys said:

AI can, I am sure, but with things like medical correspondence, a final check by a professional is surely the right thing to do?  

That's probably the problem.  Dr Expert agrees to see various patients, appointments are allocated, goes away on holiday/professional education/whatever.  Then gets back to to a mound of completely pro forma paperwork to 'check', though the admin staff will know better whether the details are right.  Some appointments are in a couple of days time and get sent out urgently, but also dispatched under the post office autogenerated system.

No doubt there's some protocol, imposed by management, where the consultant is supposed to check everything rather than trust admin staff to do the admin.

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11 hours ago, Gladys said:

Yes, but it would still have to be checked.  We all know how dodgy text to speech can be! 

Lawyers use drafting packages for many  legal docs.  They cover most routine situations, but of course need the final sign off by the professional and old fashioned drafting will be required for non-routine situations.   

Why the same kind of system cannot be used for appointments  is beyond me.  Of course, it would have to be tested and verified by the professionals, but really, dictating an appointment letter in this day and age? 

ETA there probably is an off the shelf simple package solution. 

 

New AI systems are excellent.

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13 hours ago, Gladys said:

Yes, but it would still have to be checked.  We all know how dodgy text to speech can be! 

Lawyers use drafting packages for many  legal docs.  They cover most routine situations, but of course need the final sign off by the professional and old fashioned drafting will be required for non-routine situations.   

Why the same kind of system cannot be used for appointments  is beyond me.  Of course, it would have to be tested and verified by the professionals, but really, dictating an appointment letter in this day and age? 

ETA there probably is an off the shelf simple package solution. 

 

https://www.consultantconnect.org.uk/clearing-nhs-waiting-lists/

 

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