Steady Eddie Posted December 10, 2022 Share Posted December 10, 2022 (edited) Reading the Amazon delivery thread you can see there is a clear advantage for any local retailers if they want to supply people quicker than Amazon (especially with the post strikes) but on todays experience I have to question whether any of them even want any business. Went into the Apple Shop at Victory House this afternoon as I wanted to buy a new IPad Pro. The shop was empty save for three staff members gassing at the till. I was in there over 5 minutes in a completely empty shop looking to spend £1000 yet not one of them could be arsed stopping gassing and talking nonsense with each other to even attempt to ask if I wanted help with anything. So £1000 sale lost when we’re told the high street is suffering and everyone is desperate for cash. Completely embarrassing. If you really aren’t interested in trade just close up shop. Edited December 10, 2022 by Steady Eddie Typo 5 Quote Link to comment Share on other sites More sharing options...
0bserver Posted December 10, 2022 Share Posted December 10, 2022 Just now, Steady Eddie said: Reading the Amazon delivery thread you can see there is a clear advantage for any local retailers if they want to supply quicker people than Amazon (especially with the post strikes) but on todays experience I have to question whether any of them even want any business. Went into the Apple Shop at Victory House this afternoon as I wanted to buy a new IPad Pro. The shop was empty save for three staff members gassing at the till. I was in there over 5 minutes in a completely empty shop looking to spend £1000 yet not one of them could be arsed stopping gassing and talking nonsense with each other to even attempt to even asking if I wanted help with anything. So £1000 sale lost when we’re told the high street is suffering and everyone is desperate for cash. Completely embarrassing. If you really aren’t interested in trade just close up shop. Did you approach them to ask for assistance or did you just write a passive aggressive rant online? 1 Quote Link to comment Share on other sites More sharing options...
Steady Eddie Posted December 10, 2022 Author Share Posted December 10, 2022 Just now, 0bserver said: Did you approach them to ask for assistance or did you just write a passive aggressive rant online? It’s not passive aggressive it’s simply unbelievable non-service. 1 Quote Link to comment Share on other sites More sharing options...
TheTeapot Posted December 10, 2022 Share Posted December 10, 2022 When I want to buy a specific item I walk up to a member of staff and tell them what I want. 8 Quote Link to comment Share on other sites More sharing options...
Steady Eddie Posted December 10, 2022 Author Share Posted December 10, 2022 Just now, TheTeapot said: When I want to buy a specific item I walk up to a member of staff and tell them what I want. I want to discuss the range of options and specs. The shop is literally empty. There are three staff members basically ignoring their only customer but somehow that’s my fault? 1 Quote Link to comment Share on other sites More sharing options...
Banker Posted December 10, 2022 Share Posted December 10, 2022 5 minutes ago, Steady Eddie said: I want to discuss the range of options and specs. The shop is literally empty. There are three staff members basically ignoring their only customer but somehow that’s my fault? Well lots of people don’t like being approached, just open your mouth like you do on here instead of whining !! 5 3 Quote Link to comment Share on other sites More sharing options...
Steady Eddie Posted December 10, 2022 Author Share Posted December 10, 2022 1 minute ago, Banker said: Well lots of people don’t like being approached, just open your mouth like you do on here instead of whining !! I’m not whining I’m simply expressing exasperation that when online shopping is so simple it shouldn’t be beyond the wit of a local retailer to make it easy for people to shop in their shop. Especially when clearly they aren’t busy anyway. Staff talking in a huddle is simply rude and basically sends out the message that they’re not interested in assisting you. 2 1 Quote Link to comment Share on other sites More sharing options...
The Voice of Reason Posted December 10, 2022 Share Posted December 10, 2022 Has Manx Forums just morphed into Facebook? 3 Quote Link to comment Share on other sites More sharing options...
Happier diner Posted December 10, 2022 Share Posted December 10, 2022 2 minutes ago, Steady Eddie said: I’m not whining I’m simply expressing exasperation that when online shopping is so simple it shouldn’t be beyond the wit of a local retailer to make it easy for people to shop in their shop. Especially when clearly they aren’t busy anyway. Staff talking in a huddle is simply rude and basically sends out the message that they’re not interested in assisting you. It's bad that they didn't ask you if you wanted to help. I agree. They need a kick up the arse. But you not asking for help makes you almost as silly as they are don't you think? 3 Quote Link to comment Share on other sites More sharing options...
Happier diner Posted December 10, 2022 Share Posted December 10, 2022 Just now, The Voice of Reason said: Has Manx Forums just morphed into Facebook? Well I went onto Jackson's today. I had £150k in my pocket. I was going to pay cash for a new Audi. I was in there 5 mins but no one asked if I wanted an Audi. So I left. Their loss eh? 2 Quote Link to comment Share on other sites More sharing options...
The Voice of Reason Posted December 10, 2022 Share Posted December 10, 2022 2 minutes ago, Happier diner said: Well I went onto Jackson's today. I had £150k in my pocket. I was going to pay cash for a new Audi. I was in there 5 mins but no one asked if I wanted an Audi. So I left. Their loss eh? No your gain. You avoided spending 150 k on an Audi! 1 Quote Link to comment Share on other sites More sharing options...
offshoremanxman Posted December 10, 2022 Share Posted December 10, 2022 13 minutes ago, Steady Eddie said: Staff talking in a huddle is simply rude and basically sends out the message that they’re not interested in assisting you. The Apple Shop is normally ok but agree that’s just incredibly rude when it happens. Quote Link to comment Share on other sites More sharing options...
NoTail Posted December 10, 2022 Share Posted December 10, 2022 For a good shopping experience go to Feltons in Ramsey. Jack are very good too. 2 Quote Link to comment Share on other sites More sharing options...
wrighty Posted December 10, 2022 Share Posted December 10, 2022 Difficult to get it right I imagine. Most people go into Apple shops to play on the latest gear with no intention of buying. I for one don’t like shop assistants coming up to me all the time asking if I need help - if I do I ask, or make eye contact. Did you go to the counter and say “I’d like an iPad please”? If so and you were still ignored I agree with you. 6 Quote Link to comment Share on other sites More sharing options...
Steady Eddie Posted December 10, 2022 Author Share Posted December 10, 2022 1 minute ago, wrighty said: Did you go to the counter and say “I’d like an iPad please”? If so and you were still ignored I agree with you. No because they were all talking and laughing and joking with each other. It was a clear message that they weren’t interested in serving me as talking to each other was obviously much more important. I can buy an iPad elsewhere I don’t need to interrupt a load of gassing teenagers in an empty shop to do it. 1 Quote Link to comment Share on other sites More sharing options...
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