Manxman1234 Posted August 31 Share Posted August 31 Has anyone heard anything on the gas explosion in jersey, that sadly resulted in ten deaths? Was anyone ever held accountable? Quote Link to comment Share on other sites More sharing options...
Fred the shred Posted August 31 Share Posted August 31 I asked about this a while ago and no answer was forthcoming, I thought Banker might know he seems well informed regarding Jersey. 1 Quote Link to comment Share on other sites More sharing options...
Manxman1234 Posted August 31 Share Posted August 31 7 minutes ago, Fred the shred said: I asked about this a while ago and no answer was forthcoming, I thought Banker might know he seems well informed regarding Jersey. Really surprised it’s went as quiet on it 1 Quote Link to comment Share on other sites More sharing options...
Numbnuts Posted August 31 Share Posted August 31 Don’t know about the gas explosion , though something should have materialised before now , but seems there account department is not much better these days . Had my latest bill through a month or so ago , had paid £100 on the previous bill two weeks previously and gave them my up to date reading. The most recent bill had the reading on but no mention of the payment. Emailed them to point this out and automated reply says they would get back to me within 5 days. Another two emails and still no reply just two more automated replies. Last email on Friday pointing out all this and informed them they would not get any more money from me till I’d received a up to date correct statement . Unbelievable outfit . 1 1 Quote Link to comment Share on other sites More sharing options...
John Wright Posted August 31 Share Posted August 31 On 8/13/2024 at 8:33 PM, John Wright said: They’ve now closed my old account and opened a new one, and claim I’ll have meaningful bills from now on. I wrote that on 13 August. MG have now taken the same standing order for August for both the old account and the new account. I e-mailed, as soon as I spotted it on my bank app. No reply. 2 Quote Link to comment Share on other sites More sharing options...
Vaaish Posted August 31 Share Posted August 31 6 minutes ago, John Wright said: I wrote that on 13 August. MG have now taken the same standing order for August for both the old account and the new account. I e-mailed, as soon as I spotted it on my bank app. No reply. In a crowded field of contenders, MG nonetheless excel as the least competent corporate entity on this fair Island. 3 Quote Link to comment Share on other sites More sharing options...
Roger Mexico Posted August 31 Share Posted August 31 1 hour ago, Manxman1234 said: Has anyone heard anything on the gas explosion in jersey, that sadly resulted in ten deaths? Was anyone ever held accountable? Nothing substantial since April. Though there was another explosion in June. Quote Link to comment Share on other sites More sharing options...
Roger Mexico Posted August 31 Share Posted August 31 1 hour ago, Fred the shred said: I asked about this a while ago and no answer was forthcoming, Ahem, ahem: Quote Link to comment Share on other sites More sharing options...
Numbnuts Posted August 31 Share Posted August 31 (edited) 1 hour ago, John Wright said: I wrote that on 13 August. MG have now taken the same standing order for August for both the old account and the new account. I e-mailed, as soon as I spotted it on my bank app. No reply. The zero reply is mind blowing. No excuse and god knows how there still getting away with it. Like you , from memory , I’ve told them they are getting zero money from me till I agree with there up to date statement. And told them there’s a letter going to trading standards about them. Not that it would make a difference. But makes me feel better lol Edited August 31 by Numbnuts 1 Quote Link to comment Share on other sites More sharing options...
Fred the shred Posted September 1 Share Posted September 1 Apologies Roger must have missed that. Quote Link to comment Share on other sites More sharing options...
Fred the shred Posted September 1 Share Posted September 1 The day they closed the counter which was the only way the public could get anywhere near them showed what a disgrace they are, useless, inept, not fit for purpose. 5 Quote Link to comment Share on other sites More sharing options...
Banker Posted September 1 Share Posted September 1 14 hours ago, John Wright said: I wrote that on 13 August. MG have now taken the same standing order for August for both the old account and the new account. I e-mailed, as soon as I spotted it on my bank app. No reply. We’ve found that phoning them is better as you get to speak to someone who is normally very helpful, the call centre is. all based in Scotland now. Quote Link to comment Share on other sites More sharing options...
John Wright Posted September 1 Share Posted September 1 5 minutes ago, Banker said: We’ve found that phoning them is better as you get to speak to someone who is normally very helpful, the call centre is. all based in Scotland now. I was en route to Bulgaria when I noticed the issue. I’m not phoning from BG. However, my experience of their call centre is that, whilst pleasant, no one has authority to do anything, and all they do is to e-mail South Quay. Back to square one. Quote Link to comment Share on other sites More sharing options...
Numbnuts Posted September 1 Share Posted September 1 (edited) 33 minutes ago, John Wright said: I was en route to Bulgaria when I noticed the issue. I’m not phoning from BG. However, my experience of their call centre is that, whilst pleasant, no one has authority to do anything, and all they do is to e-mail South Quay. Back to square one. So they are still operating some things from South Quay then ? What a disgrace when you consider the money involved in everyone’s gas invoices. Not to have a front of house operation is mind blowing. Edited September 1 by Numbnuts 1 Quote Link to comment Share on other sites More sharing options...
Ringy Rose Posted September 2 Share Posted September 2 (edited) On 9/1/2024 at 3:13 PM, Numbnuts said: Not to have a front of house operation is mind blowing. They lost that court claim because they had a front of house team who were fucking useless. Naturally the solution is to remove the front of house team. I’ve got the opposite problem. I’m quite a long way in arrears with MG on a monthly direct debit. I have the money in my savings earning 4% so I’m not worried if they come asking for it. But I’ve emailed them a couple of times for them to up my direct debit a bit and tumbleweed. I imagine when they finally notice they’ll probably change the DD to five grand a month or something. I always thought Virgin Media would take some beating as the absolutely worst company to deal with, but Manx Gas have stolen their crown. Edited September 2 by Ringy Rose 1 Quote Link to comment Share on other sites More sharing options...
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