IOM Post Office Profits down 66 percent

[Kopek]

21 minutes ago, Banker said:

Race to the bottom as some want will see more of this .....

Surely a consequence of the Gig economy and using 'chancers'?

Can we complain about this if it is 'we' who seek lower delivery charges???

[Cueey Lewis And The News]

10 hours ago, Kopek said:

Surely a consequence of the Gig economy and using 'chancers'?

Can we complain about this if it is 'we' who seek lower delivery charges???

Everyone parrots the tired gig economy phrase but IOM Post is employing more and more on zero hours contracts so they are the same gig economy workers but they give then a van to drive. It’s not the labour cost of the drivers and posties anyway that’s the problem, like the rest of government it’s the huge number of managers sat on their arses taking up room on the balance sheet. The business turns over £24M and pretty much costs £24M to run. 

[AcousticallyChallenged]

Once upon a time, the IOM Post was amazing. With some vendors, you could order past 7pm from the UK, and via Parcelforce, it'd arrive the next day.

Now, even special delivery tends to be a day late. (3 days rather than 2).

 

[Roger Mexico]

17 hours ago, Banker said:

Race to the bottom as some want will see more of this 

https://www.manxradio.com/news/isle-of-man-news/delivery-driver-stole-parcels-he-was-supposed-to-be-delivering/

The really telling thing about that is that the guy would never have been caught if he hadn't donated the stuff he couldn't sell to Hospice.  (Oscar was right - no good deed ever goes unpunished).  Something very similar happened with the people who were also stealing/not delivering parcels from Evri/Hermes and got caught because the dumped the Covid tests.  

Clearly these delivery companies and those that use them have no systems in place for detected systematic theft or abuse or fraud.  It's obviously easier and cheaper to ignore the losses and let the customers carry the costs.  You wonder how much else is stolen and never detected because the thieves are a bit cleverer is disposing of the goods.

 

[Banker]

Jersey charge 98p for letter to uk with all prices going up although you can send local letter for 60p it’s only max 4 miles at absolute most

https://www.channel103.com/news/jersey/8-6-rise-in-post-prices/?fbclid=IwAR1FztKZMkuN_j8vjKPBJ7sTw1uwFtmBvdRQwF-ePEgPtn82rB-iF9ad2YA

Edited December 18, 2023 by Banker

[2112]

The IOM Post Office has been slammed again by the Tynpotwald Commissioner after a complaint was lodged as reported on the NPM - 

It's been concluded that the Isle of Man Post Office mishandled a complaint.

The Tynwald Commissioner for Information said a refund had been "avoidably delayed" which evidenced maladministration.

After being sent an incorrect tax disc, the complainant used it to get new number plates made when importing a car to the Island.

It meant they drove for 11 months with incorrect registration plates; only realising when the following year's documents arrived.

They said this caused them inconvenience and stress.

After complaining to the Post Office, they had the £21.16 cost of getting new number plates made reimbursed, but the £5.50 spent to change insurance wasn't paid for more than four months.

Tynwald's Commissioner for Administration wrote: "This late paid sum is trivial, but it had been agreed and promised, and it remained unpaid for over four months."

The Commissioner found that the second refund was "avoidably delayed", evidencing maladministration.

Another complaint about "consequential loss" was found to have been appropriately conducted, and therefore didn't constitute maladministration.

No doubt profits will be down. The amount involved is minuscule, but the cost of the inquiry was probably astronomical. 

[Banker]

4 minutes ago, 2112 said:

No doubt profits will be down. The amount involved is minuscule, but the cost of the inquiry was probably astronomical. 

Why would an inquiry into an incorrect number plate be astronomical? it was an investigation by the commissioner not a public inquiry. FFS you come out with some bollocks.

[Casta]

On 12/14/2023 at 12:05 PM, AcousticallyChallenged said:

Once upon a time, the IOM Post was amazing. With some vendors, you could order past 7pm from the UK, and via Parcelforce, it'd arrive the next day.

Now, even special delivery tends to be a day late. (3 days rather than 2).

 

It used to be amazing going off island as well, as I have related on numerous occasions. Maybe it was only a couple of hundred quid a week in postage we were putting into the coffers, which I suppose is insignificant, but the worth of the goods we were selling was not an insignificant sum, but that amount is now lost to the local economy too.