cissolt Posted July 20 Share Posted July 20 Looks like the isle of man escaped pretty unscathed, at least publicly. Curiously only three practices have been affected, although they state that the problem is government wide. I assumed all GP surgery's are using government IT equipment? If so, how many other services were affected? Why has it taken so long for services to be resumed when the supplier has already provided a very simple fix? https://www.manxradio.com/news/isle-of-man-news/gp-surgeries-on-the-island-affected-by-worldwide-it-outage/ https://www.iomtoday.co.im/news/live-worldwide-it-issues-effect-on-the-isle-of-man-706394 Quote Link to comment Share on other sites More sharing options...
Numbnuts Posted July 20 Share Posted July 20 Hailwood say that they were affected.Apparently the issue on getting back to normal is caused mainly due to reboot in safe mode for many users which is causing problems to implement. Quote Link to comment Share on other sites More sharing options...
HeliX Posted July 20 Share Posted July 20 2 hours ago, cissolt said: a very simple fix? It isn't if you have to manage any serious number of devices. Quote Link to comment Share on other sites More sharing options...
andrew Posted July 20 Share Posted July 20 The GP’s use a U.K. based system called EMIS as their patient database records system, so no issue with any local computers etc, or the IOM Govt servers - looks more like an EMIS issue with their servers and getting it operational again. 1 Quote Link to comment Share on other sites More sharing options...
andrew Posted July 20 Share Posted July 20 This was posted on the Ramsey Group Practice FB page. Quote Link to comment Share on other sites More sharing options...
cissolt Posted July 20 Author Share Posted July 20 59 minutes ago, andrew said: The GP’s use a U.K. based system called EMIS as their patient database records system, so no issue with any local computers etc, or the IOM Govt servers - looks more like an EMIS issue with their servers and getting it operational again. Thanks. So if this emis is down then wouldn't this affect all GPs and not just the 3 in the report? Or do the other GPs use a different service? Quote Link to comment Share on other sites More sharing options...
Albert Tatlock Posted July 20 Share Posted July 20 MIPT_20240720_2.mp4 Quote Link to comment Share on other sites More sharing options...
slinkydevil Posted July 20 Share Posted July 20 17 minutes ago, cissolt said: Thanks. So if this emis is down then wouldn't this affect all GPs and not just the 3 in the report? Or do the other GPs use a different service? There were others Snaefell surgery, Peel, Laxey etc. It was probably because this was an early report on the day. EMIS provide the Patient Access software we've had in place on the Isle of Man since 2016 -they're the biggest GP software outfit in the UK and they got hit by the crowdstrike bug. Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted July 20 Share Posted July 20 Don't carry cash anymore they said. Do everything online they said.....go away and become extinct, you dinos who carry money and prefer to deal with people. And yet one line of dodgy code crashes the world, leaves people unable to pay and stranded around the world and will cost billions to repair. 10 1 Quote Link to comment Share on other sites More sharing options...
TheTeapot Posted July 21 Share Posted July 21 "Alexa, are you there?.... Alexa?....ALEXA!!!!!" 2 3 Quote Link to comment Share on other sites More sharing options...
Harry Lamb Posted July 21 Share Posted July 21 10 hours ago, Non-Believer said: Don't carry cash anymore they said. Do everything online they said.....go away and become extinct, you dinos who carry money and prefer to deal with people. And yet one line of dodgy code crashes the world, leaves people unable to pay and stranded around the world and will cost billions to repair. I don't think it will cost 'billions to repair', but if it did, do you imagine those 'billions' would be in cash? Quote Link to comment Share on other sites More sharing options...
Gladys Posted July 21 Share Posted July 21 3 minutes ago, Harry Lamb said: I don't think it will cost 'billions to repair', but if it did, do you imagine those 'billions' would be in cash? Indeed, according to one expert, the issue was an update by a cyber security programme. When an update is made, they back-up the system so it can be restored. Quote Link to comment Share on other sites More sharing options...
TheTeapot Posted July 21 Share Posted July 21 3 2 Quote Link to comment Share on other sites More sharing options...
Roger Ram Posted July 21 Share Posted July 21 11 hours ago, Non-Believer said: Don't carry cash anymore they said. Do everything online they said.....go away and become extinct, you dinos who carry money and prefer to deal with people. And yet one line of dodgy code crashes the world, leaves people unable to pay and stranded around the world and will cost billions to repair. You do know that any business that was impacted by this would have been unable to take cash as well during the outage right? Quote Link to comment Share on other sites More sharing options...
Albert Tatlock Posted July 21 Share Posted July 21 5 minutes ago, Roger Ram said: You do know that any business that was impacted by this would have been unable to take cash as well during the outage right? No...some were clever enough to take cash and invoke their business continuity plan of a notepad and pencil. 1 Quote Link to comment Share on other sites More sharing options...
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