Roger Ram Posted July 21 Share Posted July 21 Just now, Albert Tatlock said: No...some were clever enough to take cash and invoke their business continuity plan of a notepad and pencil. Some small ones can. Most would have been completely unable to process a sale or take any payment if their systems were down. Quote Link to comment Share on other sites More sharing options...
Albert Tatlock Posted July 21 Share Posted July 21 1 minute ago, Roger Ram said: Some small ones can. I imagine you'd know more about that than I. 2 1 Quote Link to comment Share on other sites More sharing options...
Roger Ram Posted July 21 Share Posted July 21 (edited) 3 minutes ago, Albert Tatlock said: I imagine you'd know more about that than I. Pardon? Is that some sort of weird insult aimed at the masculinity of someone you don’t know? How odd! Edited July 21 by Roger Ram Quote Link to comment Share on other sites More sharing options...
Gladys Posted July 21 Share Posted July 21 19 minutes ago, Roger Ram said: You do know that any business that was impacted by this would have been unable to take cash as well during the outage right? B&Q were impacted and asked for cash only. Think a lot of retail similarly hit did the same. Businesses hit that mainly deal online obviously couldn't take cash. Quote Link to comment Share on other sites More sharing options...
Roger Ram Posted July 21 Share Posted July 21 7 minutes ago, Gladys said: B&Q were impacted and asked for cash only. Think a lot of retail similarly hit did the same. Businesses hit that mainly deal online obviously couldn't take cash. Presumably it was their payment provider rather than their tills then. Tills out, or firms own infrastructure out equals no cash either. Quote Link to comment Share on other sites More sharing options...
Roger Ram Posted July 21 Share Posted July 21 1 hour ago, TheTeapot said: What has this got to do with this thread? Quote Link to comment Share on other sites More sharing options...
TheTeapot Posted July 21 Share Posted July 21 Pretty obvious no? 1 Quote Link to comment Share on other sites More sharing options...
Jarndyce Posted July 21 Share Posted July 21 2 minutes ago, Roger Ram said: What has this got to do with this thread? You’re protesting too much. OP title is “IT outage” - not “business difficulties when systems crash”. 2 Quote Link to comment Share on other sites More sharing options...
Gladys Posted July 21 Share Posted July 21 3 minutes ago, Roger Ram said: Presumably it was their payment provider rather than their tills then. Tills out, or firms own infrastructure out equals no cash either. Possibly, it was an upgrade to a cyber security system provided by one particular provider. Quote Link to comment Share on other sites More sharing options...
HeliX Posted July 21 Share Posted July 21 1 hour ago, Gladys said: Indeed, according to one expert, the issue was an update by a cyber security programme. When an update is made, they back-up the system so it can be restored. Bit tricky to restore when it was blue screening on boot. Most people I know who had to fix it booted safe mode and renamed the Crowdstrike folder in the Windows directory. You could rename it to anything at all to fix it, but for some reason most of them chose an expletive. 2 Quote Link to comment Share on other sites More sharing options...
Non-Believer Posted July 21 Share Posted July 21 37 minutes ago, Roger Ram said: You do know that any business that was impacted by this would have been unable to take cash as well during the outage right? Many businesses resorted to taking cash and business and bookings by the use of pen and paper; a number were interviewed during tv articles and explained how they had coped by resorting to this. How many people are left stranded around the world, business plans and holidays ruined because airlines were impacted and unable to fulfil their flight obligations? One widely used system is crippled because a third party security supplier is allowed root access to it. 1 Quote Link to comment Share on other sites More sharing options...
HeliX Posted July 21 Share Posted July 21 6 minutes ago, Non-Believer said: Many businesses resorted to taking cash and business and bookings by the use of pen and paper; a number were interviewed during tv articles and explained how they had coped by resorting to this. How many people are left stranded around the world, business plans and holidays ruined because airlines were impacted and unable to fulfil their flight obligations? One widely used system is crippled because a third party security supplier is allowed root access to it. You do have to wonder what series of events lead to Crowdstrike pushing an (obviously) poorly-tested update on a Friday. Quote Link to comment Share on other sites More sharing options...
cissolt Posted July 21 Author Share Posted July 21 The statements in the media are pretty vague if it was all GPs. They have implemented a business continuity plan which seems to consist of not being able to book appointments. What is the point of the plan if they can't actually work? Quote Link to comment Share on other sites More sharing options...
Moghrey Mie Posted July 21 Share Posted July 21 I'll stick to APPLE. Never understood what all the talk about upgrades and patches was about. Quote Link to comment Share on other sites More sharing options...
Passing Time Posted July 21 Share Posted July 21 2 hours ago, Roger Ram said: You do know that any business that was impacted by this would have been unable to take cash as well during the outage right? Another dumb statement from Crazy Dave. 😂😂😂 1 1 Quote Link to comment Share on other sites More sharing options...
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